Frequently Asked Questions
To help you find answers quickly, we’ve compiled our most frequently asked questions below. If your query isn’t covered, please contact us directly by phone or email.
Telephone: +353 (0) 1 629 0909
Email: [email protected]
General Hotel Information
Where is the Glenroyal Hotel located?
The Glenroyal Hotel is located in Maynooth, County Kildare, just 30 minutes from Dublin city centre and close to the M4 motorway.
What star rating is the Glenroyal Hotel?
The Glenroyal Hotel is a 4-star Irish hotel.
Is the Glenroyal Hotel family-friendly?
Yes, the Glenroyal Hotel is one of Ireland’s most family-friendly hotels, offering family rooms, a family-dedicated swimming pool, the Little Explorers Kids Club & Games Room (open Saturdays and daily during Irish school holidays) and fantastic kids’ dining options.
Is the Glenroyal Hotel suitable for business travel?
Yes, we offer business-friendly rooms, meeting facilities, complimentary Wi-Fi, and easy access to Dublin and major transport routes.
What time is check-in and check-out?
Check-in is from 3:00pm and check-out is by 12:00 midday.
Can I request early check-in or late check-out?
Early check-in and late check-out are subject to availability. To request this please contact reception in advance to request on 0(1) 629 0909 or email [email protected].
Is the Glenroyal Hotel pet-friendly?
Pets are not permitted in the hotel, with the exception of guide and assistance dogs.
Do you allow smoking?
The Hotel operates a strict no smoking policy and guests found to break this policy will receive fines. Designated smoking areas are provided outside the hotel. This includes e-cigarettes (vapes).
Do you have 24-hours reception?
Yes, our reception desk is staffed 24 hours a day.
Do you have a Lost & Found?
Yes, please fill out our Lost & Found form if you’ve misplaced or left something behind at the hotel.
Rooms & Accommodation
What types of rooms are available at the Glenroyal Hotel?
We offer a range of accommodation including standard rooms, executive rooms, family rooms, interconnecting rooms and suites. Click Here to learn about our room offerings.
Do you offer family rooms or interconnecting rooms?
Yes, we offer spacious family rooms and suites. Interconnecting rooms are subject to availability. Please contact our Reservations team in advance to request on 0(1) 629 0909 or email [email protected].
Are the rooms air-conditioned?
Our executive rooms and suites have air conditioning.
Is Wi-Fi available in the rooms?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
Are there hair dryers in the bedrooms?
Yes.
Are there irons and ironing boards available?
Yes each of our bedrooms come with an iron and ironing board. Laundry services are also available.
Will my bedroom have a mini fridge?
Some of our bedrooms include a mini fridge. If you require a room with a mini fridge, please contact our Reservations team in advance to discuss room options on 0(1) 629 0909 or email [email protected].
If a fridge-equipped room isn’t available, there is a fridge located behind reception. Our team would be more than happy to store the items in it if needed.
Do you offer tea/coffee facilities?
Yes, we have Tea/Coffee stations in all bedrooms. Our Deluxe and Executive Bedrooms have Nespresso Pod Machines.
I have a large family. What are my options?
For families of more than four (4), please contact our Reservations team in advance to discuss options on 0(1) 629 0909 or email [email protected].
Dining & Bar
Is breakfast included in my stay?
Breakfast inclusion depends on your room package. Please check your booking details.
Breakfast is served in Arkle Bar from 7.00am-10.30am Monday-Friday, and 8am to 11am on weekends.
What dining options are available at the Glenroyal Hotel?
Guests can enjoy dining at Arkle Bar, The Enclosure Restaurant, and Shoda Market Café.
What is Arkle Bar?
Arkle Bar features cosy plush 1920s decor alongside photos and artwork of the great Irish racing legend, Arkle. Arkle (19 April 1957 – 31 May 1970) was an Irish bay gelding thoroughbred racehorse. He was known to have a great way with people and stole the hearts of many across the world. Because of Kildare’s notoriety for thoroughbreds, Arkle Bar was named after this famous Irish horse who was known to be extremely gentle, full of old charm, and great spirit.
Arkle Bar opens from 3pm on weekdays and from 12pm on weekends, offering bar bites daily starting at 3pm. Click here to view bar bites and drink menus in Arkle.
What is Shoda Market Café?
Shoda Market Café is a lifestyle café where you’ll find great wholesome food with a unique twist married with passionate and personal service. With a delicious range of Shoda favourites from homemade quiche and freshly prepared roast sandwiches, to hearty soups and freshly baked sweet treats, there’s something for everyone to enjoy.
Open Monday to Friday from 7am to 4pm. Open Saturday, Sunday and Bank Holidays from 8am to 4pm. Click here to view Shoda Menus.
What is the Enclosure Restaurant?
The Enclosure Restaurant is located within Arkle Bar and offers an elevated dining experience showcasing the culinary expertise of Executive Head Chef Bernard McGuane. Designed for intimate, upscale dining, The Enclosure features luxurious booth seating, rich oak timber finishes, plush velvet fabrics, and elegant brass lighting, creating a warm and sophisticated atmosphere.
The Glenroyal Hotel was proudly awarded the Good Food Ireland ‘2024 Food Lovers Choice Award for Ireland’s Ancient East’, a testament to our dedication to exceptional food and hospitality.
Open daily from 5pm to 9:30pm. Bookings recommended. Click here to view dinner and drink menus in The Enclosure.
Do you cater for dietary requirements?
Yes, we cater for vegetarian, vegan, gluten-free, and other dietary requirements. Please inform staff in advance.
Do I need to book a table for dinner?
We recommend booking in advance, especially during weekends and busy periods. Dinner reservations at The Enclosure can be made via phone, email or online by clicking here.
Reservations are not available for Arkle Bar or Shoda Market Cafe.
Is there room service available?
Room service is available during restaurant opening hours. An after-hours room service menu, featuring pizzas, is also available from 11:00pm to 3:00am. To place an order, please contact hotel reception.
Leisure Club & Swimming
Does the Glenroyal Hotel have a leisure club?
Yes, the Glenroyal Leisure Club includes a fully equipped gym, fitness studio, and two swimming pools.
What are the Leisure Club opening hours?
Weekdays: 6am – 10pm
Weekends & Bank Holiday: 8am-8pm
Click here to visit the leisure club page for additional information.
Are the swimming pools suitable for children?
Yes, we have a family pool suitable for children as well as an adult-only pool.
Is access to the Leisure Club included in my stay?
Yes, hotel guests receive complimentary access to the Leisure Club. Towels and swim caps are available at Leisure Club reception.
Do you offer swimming lessons?
Yes, swimming lessons are available and are popular with local families. Due to demand, there is a wait list for many of our swimming lessons.
Click here for information about swimming lessons.
Kids & Family Facilities
Does the Glenroyal Hotel have a kids club?
Yes. Our Little Explorers Kids Club is our on-site kids’ club offering fun, supervised activities for children aged 4 and up. It is open from 4pm-9pm every Saturday and daily throughout Irish school holidays. Click here to learn more about our Kids Club.
Is there anything for older kids?
Yes, we have a games room for kids aged 6-16 where you’ll find a PS5 wall, racing simulators and more. It is open from 4pm-9pm every Saturday and daily throughout Irish school holidays.
Click here to learn more about our Games Room.
Is access to the Kids Club and Games Room included in my stay?
Yes, access to our Little Explorers Kids Club and Games Room is exclusive to hotel guests and is included with all hotel stays.
Are there family activities nearby?
Yes, Maynooth Playground, Maynooth Castle, Airtastic, Clonfert Farm and the Royal Canal are all nearby. Visit our Local Attractions page for more information about nearby activities.
Do you offer babysitting services?
The Glenroyal Hotel does not offer babysitting services.
Location & Local Area
How far is the Glenroyal Hotel from Dublin?
The hotel is approximately 30 minutes by car or train from Dublin city centre.
Is the hotel close to public transport?
Yes, Maynooth Train Station is within walking distance of the hotel. There is also a major bus hub across the street.
What attractions are near the Glenroyal Hotel?
Nearby attractions include Maynooth Castle, Carton House, Kildare Village Shopping Outlet, and the Irish National Stud. Click here for more information about local attractions.
Is Maynooth suitable for a weekend break?
Absolutely—Maynooth offers historic sites, cafés, shopping, walking trails, and easy access to Dublin.
How do I get from Dublin Airport to the Glenroyal Hotel?
Maynooth lies just 33km south-west of Dublin Airport, around 40 minutes travel time by car. Please allow extra time in your schedule for traffic as timing can vary, especially during peak times.
The cost of a taxi will vary, the driver-average fee will range from €50-80 depending on traffic and number of passengers. If you would like to book an airport to the taxi, please let us know on your arrival, we can book it for you in-house. This service is subject to availability if you book on the day.
Parking & Accessibility
Is parking available at the hotel?
Yes, complimentary on-site parking is available for hotel guests. Click here to view our parking map.
Do you offer electric vehicle charging?
Yes, there is paid EV parking available near the entrance to our leisure centre.
Is the Glenroyal Hotel wheelchair accessible?
Yes, the hotel offers accessible bedrooms and facilities. Please inform us of any specific requirements in advance. Click here to read more about accessibility at the Glenroyal Hotel.
Bookings, Payments & Policies
How can I make a booking?
Bookings can be made directly on our website or by contacting our Reservations team by phone at +353 (1) 09 629 0909 or email at [email protected].
What is your cancellation policy?
Cancellation policies vary depending on the rate booked. Please refer to your booking confirmation. If you require clarification on our cancellation policy, please contact our Reservations team on 0(1) 629 0909 or email [email protected].
Do you accept gift vouchers?
Yes, Glenroyal Hotel gift vouchers can be used for accommodation, dining, and leisure experiences.
Click here to purchase a gift voucher online.
Do you accept Go Anywhere gift cards?
Yes the Glenroyal Hotel gladly accepts Go Anywhere Gift Cards. Please click here to learn more about how to use them.
What forms of payment are accepted?
A valid credit or debit card is required to check in to the hotel, guests may use cash or credit/debit card at check-out to settle their bill. A cash security deposit of €200 or pre-authorisation of a credit card may be requested on check-in.
Events, Meetings & Special Occasions
Do you offer meeting and conference facilities?
Yes, the Glenroyal Hotel offers a range of flexible meeting and conference rooms suitable for corporate meetings, training days, and private events.
What types of events can you accommodate?
We cater for corporate events, team-building days, training sessions, private celebrations, birthday parties, communions, confirmations, and family gatherings.
Is accommodation available for event attendees?
Yes, on-site accommodation is available for event attendees, making the Glenroyal Hotel a convenient choice for both local and visiting guests.
How do I book groups into the hotel?
Please contact our reservations team on 0(1) 629 0909 or email [email protected].
Do you host weddings at the Glenroyal Hotel?
No, the Glenroyal Hotel does not host wedding ceremonies or receptions on-site.
However, we are a popular accommodation choice for wedding guests attending weddings in the Maynooth and wider County Kildare area. Click here to learn more about wedding accommodation at the hotel.
Can wedding guests book group or discounted rates?
Yes, we can offer preferential group rates for wedding guests, subject to availability. Please contact the hotel directly to discuss your requirements.
Can you cater for birthday parties or communions?
Yes, we offer tailored packages for family celebrations and special occasions.
