Frequently Asked Questions

 

What time is check in?

Check-in is from 3pm each day. 

 

What time is check out?

Check-out is at 12.00 pm midday.

 

Can I request a late check out?

Yes, you will need to request this when booking your stay or you can request at reception when checking-in. There may be a charge for this request.

 

How do I get from the airport to the hotel?

Maynooth lies just 33km south-west of Dublin Airport, around 40 minutes travel time by car. The Airport Hopper is available from Dublin airport and stops at a Bus Terminus opposite the hotel.

 

How long will a taxi journey from Dublin Airport take?
A taxi will take approximately 30 minutes from Dublin Airport to our hotel, this is without traffic. Please give extra time in your schedule for traffic. The cost of a taxi will vary, the driver-average fee will range from €50- €75 depending on traffic and number of passengers. If you would like to book an airport to the taxi, please let us know on your arrival, we can book it for you in-house and will cost €50. This service is subject to availability if you book on the day.

 

How much is the Air Hopper to/from the Glenroyal Hotel to/from Dublin Airport?
€12.00 one way and €20.00 return. The price of the ticket is 20% cheaper when you book your ticket online. Please check out times and ticket prices on the Air Hopper website.

 

How often does the Air Hopper leave from the Bus Terminus opposite the Glenroyal Hotel to Dublin Airport?
Every hour on the hour from 4am to 9pm.

  

What is the Adult age requirement to stay in the hotel?

Adults staying in The Glenroyal Hotel must be over 21 years of age, if under the age of 21 years you must be accompanied by an Adult. Customers may be required to show proof of ID.

 

What forms of payment are accepted?

A valid credit or debit card is required to check in to the hotel, guests may use cash or credit/debit card at check-out to settle their bill. A cash security deposit of €100 or pre-authorisation of a credit card may be requested on check-in.

 

Does your hotel offer parking?

Yes we have onsite parking which is free of charge.

 

Does the hotel offer Wi-Fi?

Yes there is complimentary Wi-Fi throughout the hotel.

 

What time is breakfast served at?

During our renovations, breakfast is served in Shoda Market Café from 7.30am-10.00am Monday-Friday, and 8am to 11am on weekends.

 

What are the dining options?

During our renovations, Shoda Market Café will be seving breakfast from 7am to 10am, lunch from 12pm to 3pm and dinner from 5pm to 9pm, on weekends brunch is served from 8am to 12pm.

 

Do you cater for food allergies?

We do indeed cater for food allergies. If you have any special dietary requirements, please notify a member of staff.

 

Is your hotel pet friendly?

Registered guide dogs and assistant animals only.

 

Do you have a hair dryer in the rooms?

Yes.

 

Do you offer tea/coffee facilities?

Yes we have Tea/Coffee stations in all bedrooms.

 

Do you provide irons and ironing boards?

Irons and ironing boards are available in all rooms.

 

Do you allow smoking?

The Hotel operates a strict no smoking policy and guests found to break this policy will receive fines. Designated smoking areas are provided outside the hotel.

 

Do you have a leisure centre?

The Glenroyal Leisure Club includes a full leisure centre with 1 x 20 metre adult heated swimming pool, 1 x 20 metre family heated swimming pool, saunas, steam rooms, jacuzzi & HydroSpa. 

 

Do you have a beauty salon?

Glenroyal beauty and treatment rooms are located adjacent to the Glenroyal Leisure Club. Whether you're preparing for a big night out, or in need of a little TLC, we have an extensive selection of treatments to relax and pamper you. All guests with appointments for the beauty & treatment rooms are requested to arrive 15 minutes prior to their appointment time.

Appointments can now also be booked online via web link: https://glenroyal.phorest.me/book

 

What facilities do you offer families?

We have a selection of family rooms, including 2 King Size beds catering for 2 adults and up to 3 children. Our Leisure Club has 20m indoor family pool which is open until 7pm. Children must also be accompanied by an adult while using the swimming pool. Swim Hats are compulsory.

We hold the "Lenny Lion's Kids Club" for children aged 4 and over from 5.pm-9pm every Friday and Saturday and daily throughout school holidays. Our Kid's Room is also available to use during the day but children must be supervised at all times. There is also a playground opposite the Glenroyal Hotel beside Maynooth Train Station. Please click here to see our Family Attractions.

 

What leisure activities are available near the hotel?

You can walk the Royal Canal situated right beside the Glenroyal, St Patrick's College, Carton Avenue all offer stunning views for a quiet stroll. Maynooth Castle offers local culture and history. Experience the excitement of horse racing at the Curragh, Leopardstown, Punchestown or Naas. If you have your golf clubs with you, there are a variety of golf courses such as Carton House's O'Meara or Montgomery golf courses while the K Club is less than 15 minutes from our hotel. Dublin city centre is just 40 minutes on the Dart from the hotel, offering a variety of tourist attractions including the Guinness Storehouse and Dublin Zoo. Please click here to see more local attractions.

    

Do you have interconnecting rooms?

Yes there are interconnecting rooms available at request @ per room rate.

 

Do you have wheelchair accessible rooms?

Yes. We have rooms available that are wheelchair accessible. Please highlight that you require a wheelchair accessible room when making your booking. Please also feel free to contact us about any special needs you may have. If there is anything else we can do to make your stay more comfortable, please do not hesitate to ask.

     

What is your cancellation policy?

Should you wish to cancel the booking, we will accept cancellations 12 noon the day prior to arrival.  After this, we will charge a rate of one night’s accommodation as a cancellation charge. For large group bookings, one week's notice will need to be given to cancel booking

 

How do I book groups into the hotel?

Please contact our reservations team on 01-629 0909 or email info@glenroyal.ie

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